Information Systems

General

• Code: 303
• Semester: 3rd
• Study Level: Undergraduate
• Course type: Special Background
• Teaching and exams language: Greek
• Teaching Methods (Hours/Week): Lectures and Practice Works (3)
• ECTS Units: 5
• Course homepage: https://elearning.cm.ihu.gr/course/view.php?id=903
• Instructors: Ziakis Christos
• Coordinator: Kydros Dimitrios

Course Contents

1. Basic concepts, Data – Information – Knowledge, Systemic theory, the dimensions of I.S.
2. Categories and types of I.S.
3. The role of I.S. in organizations, Evaluation, Effectiveness and efficiency, data quality.
4. Business processes, organizational and technological environment.
5. I.S. Infrastructures I.
6. I.S. Infrastructures II.
7. Organization and Management of I.S., Acquisition Strategies.
8. ERP.
9. CRM, SCM.
10. Types of decisions, Decision support systems – staff members.
11. Vulnerabilities, security, workarounds.
12. Presentation of projects.
13. Course revision.

Educational Goals

Modern businesses have become highly dependent on technology. The use of new technologies gives all businesses importance competitive advantage, while on  the contrary the lack of new technologies can be fatal for a business and even result in its termination. In order to remain in the foreground, businesses invest in various Information Systems that help not only in production, but more generally in the management of the whole enterprise. The general pursuit of the course is understanding and knowledge of both Information systems as well as the economic environment,  modern developments of new Technologies in Information Technology in terms of Greece but also the international environment. Through lectures and case studies in the practical exercises the goal is to get to know and analyze the Greek economic and business reality, with the use of Integrated Information Systems Business Resource Management (E.R.P.) but also CRM, DSS etc. which hold the scepter of new technologies since they can manage any business, entirely and with great success.

After successful completion of the course, students will:

• Define what an information system is, separate the concepts data, information and knowledge, analyze the information system with a systemic approach, explain and analyze the view of information systems as socio-technical systems.
• Distinguish the dimensions of information systems, organizational, administrative and technological, distinguish and analyze the different types of information systems according to the management level of the organization.
• Describe the role of information systems in the modern organization, analyze the value that information systems can provide to an organization, explain the concept of business process and its types, describe the operating environment of information systems, analyze the concept of the information technology infrastructure, to describe and evaluate the technologies, existing and emerging, that constitute an infrastructure for information systems.
• Distinguish between categories of organization, define the concept of information systems management, explain the concept of business information systems, analyze enterprise resource planning (ERP) systems, supply chain management (SCM) systems and customer relationship management (CRM) systems, to describe the relationship between information systems and an organization’s strategy.
• Analyze the types of decisions in structured, semi-structured and unstructured, distinguish between decisions in strategic planning decisions, administrative control decisions and operational control decisions, define management information systems and decision support information systems.

Explain the concept of information systems security, recognize the risks it is threatened by, distinguish the different types of vulnerabilities, threats and attacks, identify and evaluate the security requirements that must be met, describe and evaluate the technologies, applications and systems that can be used as safety mechanisms.

General Skills

• Working independently.
• Search for, analysis and synthesis of data and information, with the use of the necessary technology.
• Project planning and management.

Teaching Methods

• In the classroom, face to face.

Use of ICT means

• Basic software (windows, word, power point, the web, etc.).
• Support of learning process through the electronic platform / e-class.

Teaching Organization

Students Evaluation

Written final exams that may include:

• Judgemental questions.
• Short answer questions.
• Comparative evaluation of theory elements.
• True/False and multiple choice Questions.
• Application exercises.

In each question, corresponding evaluation points are specified.
Optional assignment (Essay writing and presentation) corresponds to 40% of the final grade.

Recommended Bibliography

1. Kenneth C. Laudon, Jane P. Laudon, ΠΛΗΡΟΦΟΡΙΑΚΑ ΣΥΣΤΗΜΑΤΑ ΔΙΟΙΚΗΣΗΣ, 2014, ΕΚΔΟΣΕΙΣ ΚΛΕΙΔΑΡΙΘΜΟΣ ΕΠΕ.
2. Wallace Patricia, ΠΛΗΡΟΦΟΡΙΑΚΑ ΣΥΣΤΗΜΑΤΑ ΔΙΟΙΚΗΣΗΣ, 2014, ΕΚΔΟΣΕΙΣ ΚΡΙΤΙΚΗ ΑΕ.